myHeartScore Privacy Policy

Last Update: Sept. 2nd, 2025

1. Introduction and Scope

Welcome to the myHeartScore App (“App”), operated by Inventec Corporation (“we,” “us,” or “our”). We are committed to protecting your privacy in accordance with the Personal Data Protection Act and implementing appropriate safeguards. This Privacy Policy (“Policy”) explains how we collect, use, and process your personal information.

By assessing or using our App, you acknowledge that you have read, understood, and agreed the terms of this Policy. You further consent to the collection use, and processing of your personal information as described herein. We reserve the right to amend or update this Policy at any time at our sole discretion. Any such changes will be effective upon posting within the App. You are encouraged to review this Policy periodically to stay informed of any updates. Your continued use of the App after any such modifications constitutes your acceptance of the revised Policy. If you do not agree to the terms of this Policy or any subsequent amendments, you must discontinue all use of the App immediately.

*Disclaimer: This App is intended solely as a general wellness tool and does not constitute a medical device. All content, information and analyses provided through the App are for informational purposes only and are not intended to be, nor shall they be construed as, a substitute for professional medical advice, diagnosis, or treatment. This App does not transmit, share, or otherwise disclose your health information to any healthcare providers unless explicitly authorized by you or required by law.

 

2. Information We Collect

To provide, maintain and improve the functionality and performance of our App, we may collect the following types of information:

(1) Information You Provide Directly:
We may collect information that you voluntarily submit to us when you use our App, including but not limited to:

  • Health and Wellness Information: This may include your date of birth, gender, heart rate, electrocardiogram (ECG) data, and other health-related information, including data imported from third-party applications (e.g., Apple Health). This may also encompass additional personal health metrics you choose to provide for monitoring purposes.
  • App-Estimated Health Metrics: Our App may generate estimates related to physiological indicators, such as heart rate variability, PQRST interval measurements, and cardiovascular risk scores. Such information is primarily stored locally on your device, unless otherwise required for service functionality.
  • User Feedback and Contract Information: We may collect any content you provide during customer service interactions, technical support, or in response to user surveys. If you voluntarily share your email addresses through in-app features (e.g., invitations to participate in product improvement interviews), we may use it for related communications.

Where applicable, such data may be initially stored on your device and may be transmitted to our servers or to authorized service providers solely as necessary to deliver the App’s services and functionalities.

(2) Information Collected Automatically:

When you interact the App, certain information is automatically collected to support performance optimization, diagnostics, and analytics, including:

  • Usage Data: Information concerning your use of the App, such as feature interactions, frequency of use, session durations, crash logs, and navigation behavior. This data may be collected through third-party analytics tools, such as Firebase Analytics.
  • Device and Technical Information: Data including but not limited to your device identifier, IP address, device make and model, operating system version, App version, and other diagnostic or technical data necessary to ensure App performance and user experience.

(3) Information Received from Third Parties:

We may receive certain limited information from third-party platforms to help assess App engagement and optimize advertising performance, such as:

  • Advertising and Attribution Data: We may receive data from advertising platforms (e.g., Apple Search Ads, Meta, Google Ads) regarding ad impressions, clicks and related installation activity, solely for the purpose of measuring and improving the effectiveness of our marketing campaign.

 

3. How We Use Your Information

We collect and process your personal information for the following purposes:

  • Provision of Core Services: To enable the core functionalities of the App, including but not limited to assessing cardiovascular health risk, generating personalized heart health scores, and synchronizing user data across devices.
  • App Operation and Service Optimization: To maintain, operate, and improve the functionality and performance of the App; to provide technical support and respond to customer inquiries; and to ensure the security, integrity, and availability of the App’s service. We may also use your voluntarily provided contact information, such as your email address, to invite you to participate in product improvement initiatives (e.g., interviews or surveys), or to send you important service-related announcements, including changes to this Policy. However, we do not guarantee notice of each individual communication. In addition, we may use your information for internal administrative purposes, such as auditing, data analysis, statistical reporting product development, and improving our App and services, as well as to facilitate communications with you as a user.
  • Research and Analytical Use: We may use de-identified and aggregated data for scientific research, public health insights, or analytical purposes aimed at improving or developing features and functionalities of the App. We may engage third-party service providers to assist in monitoring and analyzing usage of our App, under appropriate contractual safeguards.
  • Third-Party Analytics Providers: We may utilize third-party analytics services, including:
    • Google Analytics
      Google Analytics is a web analytics service offered by Google LLC. It collects and reports data on user interactions within the App, such as usage patterns and performance metrics. This data may be shared with other Google services. Google may use the collected data to contextualize and personalize advertisements within its advertising network.
      For more information on Google’s data handling practices, please visit the Google Privacy & Terms.
    • Firebase Analytics
      Firebase is an analytics service provided by Google LLC That helps us understand how users interact with our App. Firebase may collect information such as device identifiers, usage behavior, and crash data. You may opt-out of certain Firebase features by adjusting your mobile device settings or following the instructions provided in Google’s Privacy Policy.
      We encourage you to review Google’s Privacy Policy to understand how your data is safeguarded and what information may be collected through Firebase. For more information, please visit please visit Google Privacy & Terms.
  • Marketing and Advertising: Where permitted by applicable law and subject to your consent (where required), we may use your personal information to send you promotional communications and marketing notifications. We also use aggregated or anonymized data to optimize ad delivery, improve campaign targeting, and measure the effectiveness of out advertising efforts.
  • Legal Compliance and Business Transfers: We may process and disclose your personal information when necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental or regulatory requests This includes cooperation with competent authorities or courts, investigation of potential violations of laws, or protection of our legal rights, interests, and claims. In the event of a corporate restructuring, merger, acquisition, transfer, or sale of all or a portion of our business, your personal data will be disclosed to or transferred to the acquiring entity or other relevant third party as part of the transaction, subject to applicable legal safeguards.

 

4. How We Share Your Information

We do not sell your personal health information. We only disclose your personal information to third parties to the extent necessary for lawful and legitimate purposes, as described below:

  • Service Providers: We may share your information with third-party service providers who perform functions on our behalf and support the operation and maintenance of the App. These may include: Cloud service providers (e.g., Microsoft Azure) for data hosting and storage; Analytics providers (e.g., Firebase) for usage monitoring and service improvement; Mobile attribution partners (e.g., AppsFlyer, Adjust) to measure and optimize user acquisition channels. These service providers are contractually obligated to protect your information and are permitted to process it only for the specific purposes described in this Policy.
  • Advertising Partners: We may share limited, non-personally identifiable data (such as advertising identifiers) with advertising platforms (e.g., Apple, Meta, Google) to facilitate ad attribution, improve campaign effectiveness, and measure the performance of our marketing efforts. This information does not include your health data or other sensitive personal information.
  • Research Partners: We may share fully de-identified and aggregated data with academic institutions or research organizations, or public health agencies for purposes of scientific or medical research, provided such data cannot reasonably be used to identify you.
  • Legal Requirements and Business Transfers: We may disclose or transfer your personal information as required by law, regulation, or legal process, or in response to valid requests by public authorities (e.g., court orders or government agencies). In the event of a merger, acquisition, restructuring, sale of assets, or other corporate transaction, your personal information may be transferred to a third party as part of that transaction, subject to appropriate confidentiality obligations and applicable data protection laws. We may also engage third parties to assist with audits, legal compliance assessments, or research activities, and may share necessary data with them under appropriate contractual safeguards.

 

5. Data Security

We implement reasonable security measures to protect your personal information against misuse, unauthorized access, disclosure, alteration, or destruction. While we make every effort to secure your personal information, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security; however, we will use commercially reasonable efforts to prevent, detect, and mitigate potential security incidents.

Your personal information will be retained for as long as your account remains active or as otherwise needed to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements.. If your account becomes inactive for an extended period, we will delete or anonymize your data according to this policy and applicable legal requirements. you’re your uninstallation of the App, your personal data may continue to be retained in a de-identified or anonymized manner and may be used for the purposes outlined in this Policy.

 

6. Your Privacy Rights and Choices

Subject to applicable data protection laws, you may exercise the following rights regarding your personal information:

  • Access and Correction: You can access and correct your personal information anytime via the App’s account settings.
  • Data Deletion: You can request to delete your account and all personal information at any time through the App interface or by contacting our customer service team. Subject to applicable legal or regulatory obligations, we will honor such requests within a reasonable timeframe.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing or promotional emails at any time by using the unsubscribe link provided in such communications.
  • Opt-Out of Targeted Advertising: You can limit ad tracking and personalized advertising through your mobile device’s system settings (e.g., iOS “Limit Ad Tracking” or Android advertising preferences).
    If you are a resident of a jurisdiction that provides additional rights (e.g., GDPR, CCPA), you may have further entitlements, which we will honor in accordance with applicable laws.

 

7. Children’s Privacy

The App and our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child without verifiable parental consent, we will take immediate steps to delete such information from our records.

 

8. Changes to this Privacy Policy

We reserve the right to update, amend, modify or otherwise revise this Policy at our sole discretion and at any time. Any changes will be effective upon posting within the App or associated services. If we make any material changes to this Policy, we will provide a prominent notice and indicate the effective date of such changes. You are encouraged to review this Policy periodically to stay informed of any updates. Your continued use of the App following the posting of changes constitutes your acceptance of such modifications. If you do not agree to any updated terms, you should discontinue your use of the App immediately.

 

9. Handling of Infringement Claims and Data Breach Incidents

You acknowledge and agree that if a government authority or third party alleges that content in the App or our service is unlawful, infringing, or involves a data breach or other prohibited activity, we may, without prior notice, remove or restrict access to such content and may suspend all or part of the App’s functionalities. Such actions may be taken to protect the rights and interests of us, affected third parties, and to mitigate potential damages or legal disputes. We shall not be held liable for any loss or damages you may incur as a result of such actions, to the maximum extent permitted by applicable law.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Policy or if you wish to exercise any of your data protection rights, please contact us at the following email address: AIcenter@inventec.com. We will respond to your inquiry within a reasonable timeframe, in accordance with applicable data protection laws.